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IGT re-certifies online and land-based divisions’ RG processes


International Game Technology (IGT)’s land-based IGT Gaming and online PlayDigital arms have both received recertification from the Global Gambling Guidance Group (G4).

With ITG Gaming initially granted G4 certification in 2017, and PlayDigital following in 2019, this marks the first time a supplier has re-certified both its land-based and online solutions.

The certification process involves an independent evaluation to ensure the supplier “exceeds industry standards for providing player protection tools and responsible gaming information”. 

In addition, IGT was required to demonstrate a commitment to research, policy development, and employee training.

“In a world where responsible gaming standards are becoming more and more important, and regulations regarding this are a top priority, IGT’s operations fully understand this and act accordingly,” Pieter Remmers, chairman of the G4 board of directors, said.”G4 is happy and proud to have IGT as an accredited member.”

IGT senior vice president of brand, marketing and communications Wendy Montgomery said the certification reinforced the supplier’s position as “highly responsible vendor, emphasizing the effectiveness of our solutions in helping operators protect their players”.

The Global Gambling Guidance Group is made up of  international experts in problem gambling and responsible gambling from around the world, based in Amsterdam. It is intended to “distinguish the accredited operators and suppliers from unethical companies and operators in the market”.

G4’s code of practice requires that staff should be trained on responsible gambling practices every three years. It also requires games developers incorporate mechanisms that let players “take note of the passage of time” into their content, and prominently display odds of winning and payout ratios for each title.