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Loto-Québec begins reopening of lottery retail network


Canadian provincial lottery operator Loto-Québec has begun to resume retail sales of its lottery product at certain venues throughout Québec. 

Beginning yesterday (4 May), Loto-Québec reopened sales terminals at retailers with an outdoor entrance. 

However ticket sales at retailers located in shopping centres, including via lottery kiosks, remains suspended until further notice as a result of the novel coronavirus (Covid-19) pandemic.

The lottery’s other business sectors, including its land-based casinos, bingo and gaming halls and video lottery terminals located in bars and restaurants remain closed.

Loto-Québec has warned customers to continue following public health guidance, such as keeping at least 2 metres away from other patrons, and washing their hands frequently.

The lottery shut down kiosk sales from 21 March, having already shuttered its land-based casinos and gaming halls weeks before. 

The lottery’s online offerings, including lotteries, have continued unaffected since the pandemic began. Customers with winning tickets that were set to expire between 17 March and 17 September were also given a six month extension in which they could claim their winnings.