Browse articles by topic

MGM Resorts and BetMGM launch problem gambling education series


MGM Resorts and its online joint venture BetMGM have announced a commitment to promote responsible gaming within the betting industry, including an employee education series.

The announcement comes as the brands join the National Council on Problem Gambling in promoting Problem Gambling Awareness Month.

The weekly education series for employees will be provided by EPIC Risk Management, with the intention that this education will subsequently protect players.

“We’re committed to providing BetMGM employees with the responsible gambling tools, information, and empowerment they need to ensure the highest level of customer service and care possible,” said Richard Taylor, BetMGM’s responsible gambling program manager.

“Throughout the month they’ll hear from experts about the nature of problem gambling, the importance of research and policy, and the role they can play in preventing problem gambling. We’re pleased to collaborate on this critical initiative.”

As well as their joint efforts, both BetMGM and MGM will be working individually for the cause.

BetMGM will promote the eighth annual Gambling Disorder Screening Day, fronted by Harvard Medical School faculty at the Cambridge Health Alliance’s division on addiction.

MGM Resorts is also responsible for the GameSense programme, which has been in effect since 2017 and promotes sensible gambling through education.

Stephen Martino, senior vice president and chief compliance officer at MGM Resorts, said: “MGM Resorts has a long and storied history of supporting responsible gaming efforts and we are proud to support the NCPG’s efforts in addressing problem gambling.

“Our team members stand ready to assist guests in to helping them understand the risks, where to get help, and ultimately, how to make sure that gambling remains fun.”