Browse articles by topic

Rivers Casino hit with $7,500 fine in Pennsylvania


The Pennsylvania Gaming Control Board (PGCB) has approved a consent agreement between its Office of Enforcement Counsel and Sugarhouse HSP Gaming, operator of Rivers Casino Philadelphia, resulting in a $7,500 fine for the operator.

The fine relates to a violation of approved internal controls, in which a member of the gaming floor personnel at the casino duplicated surveillance footage onto his cell phone in an attempt to settle a patron dispute.

The staff member duplicated the footage without permission from the surveillance room shift manager, in violation of internal controls.

In June, the PGCB issued four fines to three other casino operators, amounting to a total of $284,000. Violations included allowing a self-excluded customer to gamble, become intoxicated and subsequently cause damage to other customers’ vehicles.

Another fine was related to the actions of two employees who funneled payments to service providers so they would make inaccurate disclosures to the PGCB, resulting in lower license fees.

Other fines were issued for failing to disclose facts in relation to the suitability of a key employee, and for allowing a 20-year-old customer to gamble.

Strong performance in Pennsylvania’s land-based casinos contributed to a record-breaking gaming revenue figure of $3.88bn being recorded in the state for the fiscal year 2020/21 – the period between July 1, 2020 and June 30, 2021.

Slot and table games brought in $1.89bn and $721.8m respectively across the state’s land-based venues during the year.